Everybody can return goods, which you don´t like and you haven´t used/worn so far, within 14 days. Send the item in a suitable box and with sufficient postage to:
Dunkelvolk Europe
Landstraßer Hauptstraße 146/5/6C/7
A-1030 Wien
When the package arrives at our office, you´ll have the following possibilities:
– You get the whole retail price refunded
– You can choose a different item
As there are large differences in transport costs, inform yourself with the various courier services (local mail, GLS, DPD, etc.) of the incurred costs, because we only accept parcels with sufficient postage.
If we sent you a wrong item or the item is damaged or flawed, the whole shipping costs will be refunded to you.
For returns please contact us in advance by email and enclose a picture of the damaged item.
We will inform you as soon as possible about how to proceed in this matter.